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Delivery Times - Payment Information - Contact Information - Returns Shipping and Delivery Information. Standard Delivery We ship UPS and via USPS. We ship all orders ground or most economical way unless otherwise requested by the shipper. We charge actual shipping rates, no packaging or handling fees. These rates only apply to the continental US.
Most orders ship within 2 business days, holidays and weekends do not apply as most carriers do not accept packages for delivery on these days.
Generally, delivery time is 4-5 working days after order is shipped in the Midwest and 5-8 working days in other areas. We do provide tracking numbers so you can view your order progress online.
We can ship outside the continental US and Canada, you would have to email your item information, and complete shipping destination or request a weight and dimensions and you can go to www.ups.com or www.usps.com to calculate the rates for the various services and shipping methods available.
Rush Delivery
We can ship most items via an upgraded service such as UPS 3 day, 2nd day air and Next day air via UPS at the customers expense.
For Rates - Most orders ship from zip code 83441 or 66049, you can enter this and your delivery address on the UPS website under their "quick shipping calculation" tab to get an idea of cost and transit times. - Orders after Noon Central time will not ship until the next business day, UPS does not pick up on Saturday or Sundays.
Paypal will not calculate overnight services, just email us and we can quickly send a Paypal invoice for the upgraded service you request.
Contact Information
The absolute fastest way to contact us from March through June is to email us as at kansascitytony@aol.com and we will quickly answer your questions often within minutes and there is someone to answer emails 24 hours a day. You can contact us at 785-218-1006 Monday through Friday from 8:00 am-5:00 pm central time or
Returns We represent all items as fully and accurately as possible and try to ensure the highest possible quality. We always accept returns with the exception of special cut, printed or special order merchandise and seasonal merchandise cannot be returned within 7 days of the Holiday.
We will refund the items minus the actual shipping cost.
Where you request a refund that is no fault of Diy Papers, we ask that you use the same shipping container, please include your name and reason for return and email or call ahead so we know to look for it. Upon receiving it back in it's original condition, we will process your refund minus our actual shipping cost.
Contact us via email before returning items - kansascitytony@aol.com. Most returns go to Diy Papers - 530 Eldridge #0-8, Lawrence, Kansas 66049 - some orders that ship directly from the mill we return there, though a R/A will be required.
In the event of the need for a replacement item or item missing, please notify us within 48 hours after receipt of order so that we have a chance to respond in a timely fashion.
Ordering and Payment Information You can click the above links to sign up for a Paypal account or it will be offered when you check out through our shopping cart.
You can safely order online through Paypal using your checking account or credit cards or read the information following the Paypal diagram for more options.
Can I use a credit card or checking account with PayPal and how safe is it?
If you do not want to set up a Paypal account, you can print and mail in the below link will take you to and send a check or money order. Please take in account the time in transit it takes us to receive the funds and allow 7 extra working days for checks to clear.
For Checks and Money orders, make them payable to: Tony LoCascio
c/o Forget Me Knot Papers 530 Eldridge 0-8 Lawrence, Ks 66049
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